Information Flow to Front-line Employees

Simple item page
dc.creatorCrump, Neil
dc.date.accessioned2017-03-14T17:38:26Z
dc.date.available2017-03-14T17:38:26Z
dc.date.issued2015-12-01
dc.description.abstractThis research is a case study within a large bureaucracy; the physical plant operations of a Tier-one university in the United States. The organization of study received low scores for internal communication in their all-employee surveys in 2012 and 2014 and was cited for “lack of information flow to front-line employees” in a peer audit conducted in 2011. Root causes for these deficiencies are investigated through (1) Activity Theory analysis, (2) Leader-Member Exchange Theory and (3) linear regression analysis of all-employee survey data. No formal initiatives addressing internal communications had been initiated when this study was launched so the research was used to identify areas for improvement within the organization.en_US
dc.description.departmentHuman Dimensions of Organizationsen_US
dc.identifierdoi:10.15781/T25T3G48G
dc.identifier.urihttp://hdl.handle.net/2152/46028
dc.language.isoengen_US
dc.relation.ispartofResearch Weeken_US
dc.rights.restrictionOpenen_US
dc.subjectLeader-Member Exchange Theoryen_US
dc.subjectActivity Theoryen_US
dc.subjectemployee survey analysisen_US
dc.subjectlinear regression analysisen_US
dc.titleInformation Flow to Front-line Employeesen_US
dc.typePosteren_US
dc.typeThesisen_US

Access full-text files

Original bundle

Now showing 1 - 2 of 2
Thumbnail Image
Name:
CRUMP-HDOCapstone_Poster.pdf
Size:
896.57 KB
Format:
Adobe Portable Document Format
Description:
Download
Thumbnail Image
Name:
Crump CAPSTONE.pdf
Size:
940.31 KB
Format:
Adobe Portable Document Format
Description:
Download

License bundle

Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.66 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

Research Week