Browsing by Subject "Harvard"
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Item The Digital Reference Research Agenda(2004) Lankes, R. DavidThis article presents a research agenda for the study of digital reference. The agenda stems from a research symposium held at Harvard in August 2002. The agenda defines digital reference as “the use of human intermediation to answer questions in a digital environment.” The agenda also proposes the central research question in digital reference - “How can human expertise be effectively and efficiently incorporated into information systems to answer user questions?” The definition and question are used to outline a research agenda centered on how the exploration of digital reference relates to other fields of inquiryItem Letter to H. Cohen from H.Y. Benedict on 1934-05-04(1934-05-04) Benedict, H.Y.Item Letter to Josephine Casey from H.B. Stenzel on 1961-07-24(1961-07-24) Stenzel, Henryk B.