Applications and impact of IoT technology on brick-and-mortar retail stores

dc.contributor.advisorStamatopoulos, Ioannis
dc.contributor.advisorAgarwal, Ashish (Ph. D. in business administration)
dc.contributor.committeeMemberGilbert, Stephen M
dc.contributor.committeeMemberDimakis, Georgios-Alex
dc.creatorZeng, Zijian
dc.date.accessioned2022-11-29T20:20:24Z
dc.date.available2022-11-29T20:20:24Z
dc.date.created2022-08
dc.date.issued2022-08-12
dc.date.submittedAugust 2022
dc.date.updated2022-11-29T20:20:25Z
dc.description.abstractAs one of the key technologies of Industry 4.0, the Internet of Things (IoT) dramatically changes the supply chain and operations of brick-and-mortar retail stores. The IoT technology improves the efficiency of brick-and-mortar retail stores, reduces their operational costs, and helps them survive from online retailers. To better study the impact of IoT technology on retail operations, I collaborated with two IoT solution companies. The first company uses IoT-enabled chips to monitor in-store promotional inventory displays. The second company is an IoT energy platform that monitors and reduces the excessive energy consumption of brick-and-mortar retail stores. In this dissertation, I first show the poor compliance of promotional inventory display campaigns and the effects of promotional inventory displays using IoT data. And then, I use machine learning methods to predict the location of displays without the IoT information and demonstrate the value of the IoT technology. After that, I present how retail stores use IoT energy platforms to achieve significant financial savings and environmental benefits and provide managerial insights on building an IoT energy platform.
dc.description.departmentInformation, Risk, and Operations Management (IROM)
dc.format.mimetypeapplication/pdf
dc.identifier.urihttps://hdl.handle.net/2152/116802
dc.identifier.urihttp://dx.doi.org/10.26153/tsw/43697
dc.language.isoen
dc.subjectIoT
dc.titleApplications and impact of IoT technology on brick-and-mortar retail stores
dc.typeThesis
dc.type.materialtext
thesis.degree.departmentInformation, Risk, and Operations Management (IROM)
thesis.degree.disciplineInformation, Risk, and Operations Management
thesis.degree.grantorThe University of Texas at Austin
thesis.degree.levelDoctoral
thesis.degree.nameDoctor of Philosophy

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