Using Customer Interaction with Functional Prototypes to Support Innovative Product Development

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Date

2008-09-10

Authors

Campbell, R.I.
de Beer, D.J.

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Abstract

Rapid prototyping models have often been used to facilitate customer evaluation and approval of design concepts. This paper presents a method known as customer interaction with functional prototypes (CIFP) aimed at enabling customers to make a more creative input into the new product development process. The basic premise is that the solid freeform fabrication (SFF) technologies used for rapid manufacturing also enable more representative prototypes that can be used for full and frequent customer interaction in the design process. This paper reports an extended investigation where CIFP was used successfully within a small company to introduce a new range of innovative motion analysis products.

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