[Lightning Talk] Learning Lounge Sandbox: Designing Resources, Services and Curriculum to Advance Health Literacy Needs




Vetter, Imelda

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The Dell Medical School, which opened in 2016, made a commitment to improve the health outcomes of the community it serves and to reach beyond traditional health care models in delivering care. The Design Institute for Health, a Dell Medical School entity, created the Learning Lounge in the Dell Medical School Health Transformation Building to enable a wide array of new learning opportunities for the population served at UT Health Austin (Dell Medical School’s outpatient clinics) and the greater community. The Design Institute for Health and the Dell Medical School Library collaborated on a research project to plan and implement services, and to create and collate information resources to the visitors of the Learning Lounge. Patients of providers at UT Health Austin were referred to the Learning Lounge via an "information prescription" form. This presentation will highlight the four-phase plan to create and pilot this program: Understand/Frame, Strategize, Create, and Launch; the resources and website created; the results of the IRB-approved survey and ethnographic notes; major successes and challenges; and next steps.



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