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    Local government performance measurement : a commentary

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    ZAMESNIK-MASTERS-REPORT.pdf (202.7Kb)
    Date
    2012-08
    Author
    Zamesnik, Katharine Ann
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    Abstract
    Performance measurement is a management tool that provides governments with oversight and accountability for departments and activities underneath the government’s jurisdiction. It also allows governments to prioritize activities and pick between alternative strategies, using evidence-based decision-making. Local governments in the United States are turning to performance measurement to increase transparency and accountability to their stakeholders, the citizens. Yet, as performance measurement grows in popularity, the focus shifts from action-oriented analysis of measures to rote reporting. This paper examines the reasons why and explores solutions to the problem.
    Department
    Public Affairs
    Description
    text
    Subject
    Performance measurement
    Local government
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    URI
    http://hdl.handle.net/2152/ETD-UT-2012-08-6342
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