Developing a lessons learned program using a multi philosophy approach
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Lessons Learned Programs (LLPs) can be used to acquire knowledge from individual employees for the benefit of the entire organization. The effectiveness of a LLP is highly dependent on the critical components of a LLP and the factors that impede or promote behaviors conducive to a LLP. This study identifies these critical components and the factors that influence the behaviors a LLP requires to succeed. I analyze an existing LLP to identify a process that will simultaneously promote behaviors to execute the LLP and develop the culture where a LLP can succeed. The primary objective of this research is to develop actionable recommendations to improve an existing LLP.