The Public Face: Working the Front Desk of the UWC
MetadataShow full item record
A student’s first impression of the writing center is typically made at a reception desk. In the Undergraduate Writing Center (UWC) at the University of Texas at Austin, the front desk generally employs two staffers to welcome students, collect intake information, pair students with consultants, and do their best to ensure that consultations run smoothly. As a service that strives to provide a welcoming and supportive environment for students, the front desk's role is clearly important.