• Login
    • Submit
    View Item 
    •   Repository Home
    • UT Faculty/Researcher Works
    • UT Faculty/Researcher Works
    • View Item
    • Repository Home
    • UT Faculty/Researcher Works
    • UT Faculty/Researcher Works
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Making sense of health information technology implementation: A qualitative study protocol

    Icon
    View/Open
    1748-5908-5-95.pdf (269.0Kb)
    Date
    2010-11-29
    Author
    Kitzmiller. Rebecca R.
    Anderson, Ruth A.
    McDaniel, Reuben, R
    Share
     Facebook
     Twitter
     LinkedIn
    Metadata
    Show full item record
    Abstract
    Background: Implementing new practices, such as health information technology (HIT), is often difficult due to the disruption of the highly coordinated, interdependent processes (e.g., information exchange, communication, relationships) of providing care in hospitals. Thus, HIT implementation may occur slowly as staff members observe and make sense of unexpected disruptions in care. As a critical organizational function, sensemaking, defined as the social process of searching for answers and meaning which drive action, leads to unified understanding, learning, and effective problem solving -- strategies that studies have linked to successful change. Project teamwork is a change strategy increasingly used by hospitals that facilitates sensemaking by providing a formal mechanism for team members to share ideas, construct the meaning of events, and take next actions. Methods: In this longitudinal case study, we aim to examine project teams' sensemaking and action as the team prepares to implement new information technology in a tiertiary care hospital. Based on management and healthcare literature on HIT implementation and project teamwork, we chose sensemaking as an alternative to traditional models for understanding organizational change and teamwork. Our methods choices are derived from this conceptual framework. Data on project team interactions will be prospectively collected through direct observation and organizational document review. Through qualitative methods, we will identify sensemaking patterns and explore variation in sensemaking across teams. Participant demographics will be used to explore variation in sensemaking patterns. Discussion: Outcomes of this research will be new knowledge about sensemaking patterns of project teams, such as: the antecedents and consequences of the ongoing, evolutionary, social process of implementing HIT; the internal and external factors that influence the project team, including team composition, team member interaction, and interaction between the project team and the larger organization; the ways in which internal and external factors influence project team processes; and the ways in which project team processes facilitate team task accomplishment. These findings will lead to new methods of implementing HIT in hospitals.
    Department
    Information, Risk, and Operations Management (IROM)
    Description
    Rebecca R. Kitzmiller and Ruth A. Anderson are with the School of Nursing, Duke University, 307 Trent Drive, Durham, NC 27502, USA -- Reuben R. McDaniel is with the Department of Management Science and Information Systems, McCombs School of Business, The University of Texas at Austin, 1 University Sta B6000, Austin TX 78712-0201, USA
    Subject
    Health Information Technology
    HIT
    information exchnge
    information technology
    URI
    http://hdl.handle.net/2152/27811
    Citation
    Kitzmiller, Rebecca R., Ruth A. Anderson, and Reuben R. McDaniel. “Making Sense of Health Information Technology Implementation: A Qualitative Study Protocol.” Implementation Science 5, no. 1 (November 29, 2010): 95. doi:10.1186/1748-5908-5-95.
    Collections
    • UT Faculty/Researcher Works
    University of Texas at Austin Libraries
    • facebook
    • twitter
    • instagram
    • youtube
    • CONTACT US
    • MAPS & DIRECTIONS
    • JOB OPPORTUNITIES
    • UT Austin Home
    • Emergency Information
    • Site Policies
    • Web Accessibility Policy
    • Web Privacy Policy
    • Adobe Reader
    Subscribe to our NewsletterGive to the Libraries

    © The University of Texas at Austin

    Browse

    Entire RepositoryCommunities & CollectionsDate IssuedAuthorsTitlesSubjectsDepartmentThis CollectionDate IssuedAuthorsTitlesSubjectsDepartment

    My Account

    Login

    Information

    AboutContactPoliciesGetting StartedGlossaryHelpFAQs

    Statistics

    View Usage Statistics
    University of Texas at Austin Libraries
    • facebook
    • twitter
    • instagram
    • youtube
    • CONTACT US
    • MAPS & DIRECTIONS
    • JOB OPPORTUNITIES
    • UT Austin Home
    • Emergency Information
    • Site Policies
    • Web Accessibility Policy
    • Web Privacy Policy
    • Adobe Reader
    Subscribe to our NewsletterGive to the Libraries

    © The University of Texas at Austin