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dc.creatorYeh, Raymond T.en
dc.creatorPearlson, Kerien
dc.date.accessioned2012-11-05T02:30:09Zen
dc.date.available2012-11-05T02:30:09Zen
dc.date.issued1998-05-30en
dc.identifier.urihttp://hdl.handle.net/2152/18576en
dc.description.abstractDiscusses Zero Time, or manipulating time as an independent variable, as critical to any enterprise’s success in the 21st Century. Discusses five disciplines of a Zero Time organization (customer value driven, knowledgization, holonic management, zero resistance and inclusion) and how the disciplines result in instant customerization, meaning the needs of the customer are met as soon as the needs are expressed. Provides examples of near-Zero Time organizations. Applies a methodology, consisting of strategic visioning and operational excellence, for any organization to follow to evolve holistically into a Zero Time organization, allowing it to quickly and effectively adapt to rapid, continuous change.en
dc.language.isoengen
dc.publisherIC² Instituteen
dc.relation.ispartofseriesIC² Institute Working Papers;WP-1998-06-01en
dc.subjectmanagementen
dc.subjectZero Timeen
dc.subjectstrategic visioningen
dc.subjectoperational excellenceen
dc.subjectorganizational modelsen
dc.subjectcustomer serviceen
dc.subjectvirtual processesen
dc.titleZero TimeTM: A Conceptual Architecture for 21st Century Enterprisesen
dc.typeWorking Paperen
dc.description.departmentIC2 Instituteen


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