Browsing by Subject "tutoring center"

Now showing 1 - 1 of 1

What Our Tutors Know: The Advantages of Small Campus Tutoring Centers
(Praxis, 2023) Wetzl, Ana; Lieske, Pam; Mechenbier, Mahli
Tutoring centers from small, open-admission campuses provide a much-needed service to students, but they also have to compete with other tutoring options such as eTutoring and private tutoring companies. As university budgets shrink and administration begins to look at cutting costs, outsourcing tutoring may sound like a good idea. Yet, there are certain aspects of tutoring that cannot be easily created when tutoring is cut off from the campus environment, such as the knowledge that tutors accumulate from being part of the campus—attending courses, tutoring, and just being part of the same communities of practice as their tutees. The article draws from the theoretical framework about communities of practice developed by Etienne Wenger and looks into how tutors build this knowledge. Additionally, the article explores ways in which this knowledge can be incorporated more in initial and ongoing tutor training. Qualitative and quantitative data collected from our regional campus current and former tutors show that belonging to some of the same communities as the tutees, both on and off campus, allows our tutors to provide an individualized campus-centered tutoring experience that relies on tutors’ previous knowledge of what professors look for. This knowledge can be obtained in organic ways, such as from having had courses with the professor, working with multiple students asking for help with the same assignment, or collaborating with other tutors who may be familiar with the professor. This knowledge cannot be duplicated by other tutoring services that are not affiliated with a specific campus.