Browsing by Subject "research agenda"

Now showing 1 - 1 of 1
  • Thumbnail Image
    Item
    The Digital Reference Research Agenda
    (2004) Lankes, R. David
    This article presents a research agenda for the study of digital reference. The agenda stems from a research symposium held at Harvard in August 2002. The agenda defines digital reference as “the use of human intermediation to answer questions in a digital environment.” The agenda also proposes the central research question in digital reference - “How can human expertise be effectively and efficiently incorporated into information systems to answer user questions?” The definition and question are used to outline a research agenda centered on how the exploration of digital reference relates to other fields of inquiry